By using our website and/or services, you agree to the processing of your personal data in accordance with this privacy policy. UNI Moments Co AB, reg. no. 559279-4928, (referred to as either “The Savory”, “we”, “us” or “our” in this Agreement) is the data controller for the processing of your personal data.
We care about your privacy and the personal information you share with us. Therefore, it is our priority to be transparent in our handling of your personal data and to provide you with information in a clear and understandable manner. This privacy policy applies to all visitors to our website and aims to give you an overview of how we process your personal data when you visit our website, apply for membership, purchase our services, or have other forms of contact with us.
This policy provides an overview of how we collect, use, share, and store your personal data. It also gives you, as a user, control over the handling of your personal data and information on how to contact us with questions. We adhere to applicable legislation to ensure that your personal data is processed in a lawful manner. As privacy matters are important to us, this policy may be updated periodically. We reserve the right to update or amend the policy at any time. Any changes will be posted on our website, so we recommend that you regularly review the policy to stay informed about any changes.
What personal data do we process?
We only handle personal information when there is a legal basis for it. Below are some examples of personal data that we may need to process about you:
Additional personal data that we may need to process about you includes user-generated data such as:
How do we access your personal information?
Most of your personal data that we process is collected when you apply for membership, navigate our website, book experiences, interact with links in digital marketing communications, communicate with our customer service, and in other contexts when you share information about yourself with us.
In some situations, we may supplement the personal information you provide with information from other sources (third parties), for example, to facilitate purchases, improve our digital platforms, and for marketing purposes.
Why do we collect and manage your personal data?
Collecting and managing your personal data is necessary, for example, to handle bookings, purchases, and participation in events. Activities for these purposes include confirming your identity and verifying your personal and contact details, administering your order and customer relationship, managing your membership account, sending order confirmations, and processing payments.
We may use your personal data to provide you with a personalized experience, create and deliver tailored content in our communication and marketing, and send general offers and direct marketing via various channels, such as social media, mail, email, and telephone.
In certain situations, it may be necessary to process personal data, for example, to investigate complaints, handle support cases, respond to inquiries received through customer service or other support channels (such as email, telephone, and digital platforms), verify your identity, correct inaccurate information, provide support, and maintain customer relationships.
To comply with legal requirements and obligations, it is sometimes necessary to process personal data. This may include situations related to product liability, product safety, and compliance with accounting regulations, tax provisions, and other legal obligations related to product liability and associated laws.
To improve and develop our service and systems, it may also be necessary to process personal data. This processing may include actions to make our services more user-friendly, develop digital features, enhance our customer offering, and compile statistics for sales purposes. However, it should be noted that processing for these purposes does not occur at an individual level.
Security
The Savory implements and maintains the technical and organizational security measures required to protect your personal data from manipulation, loss, destruction, or unauthorized access. Our security procedures are dynamic and continuously adapted to technological advancements and improvements.
Access to this personal data is strictly limited to authorized personnel, and all information is handled in strict confidentiality.
Primarily, we will process your personal data within the EU/EES. However, we may transfer your personal data to a country outside the EU/EEA if necessary for collaboration with suppliers or partners located outside or storing data in such a country. When transferring your personal data outside the EU/EES, we will take necessary measures to ensure legal transfer. This includes ensuring that your personal data is processed with a level of protection equivalent to that within the EU/EES, such as by entering into agreements with the recipient that meet the EU Commission’s standard contractual clauses.
Storage of your personal data
The Savory retains your personal data for as long as necessary to fulfill the purpose of their processing. The storage period may vary depending on the purpose of processing the data. However, your personal data will not be stored for a longer period than seven years from the time your order was paid.
We retain relevant and current information associated with your membership account for as long as you actively choose to be a member with us. If you decide to terminate your membership, we will delete your data within six months after receiving your termination request. Additionally, if you have been inactive, meaning you have not logged into your account, for a consecutive period of 24 months, we will delete your account and thereby remove all related personal data.
In addition to the above, we may retain the information for a longer period if necessary to establish, defend, or enforce legal claims, such as in an ongoing dispute. The Savory conducts regular reviews and deletes personal data that is no longer necessary.
Disclosure of Personal Data
To provide you access to our offers, products, and services, The Savory may share your data with other companies. These recipients can be either data processors or independent data controllers, meaning they are responsible for processing your data when they have a direct relationship with you as a customer, such as our partners.
We may also share limited information, such as name, contact details, order information, and user-generated data, with our partners to enter into and fulfill contracts. Recipients of this information may include analysis and marketing companies providing services such as automated marketing tools, analytics, communication, printing, and distribution, as well as system providers for CRM systems and case management.
If you have made a purchase with us, we may need to share your personal data with other parties to manage your purchase in accordance with our contractual obligations towards you. The specific data shared varies depending on the type of experience or product. Our partners are contractually obligated to only use the personal data they receive from us to fulfill our joint commitment to you as a customer and not for any other purpose. Additionally, we may need to share your personal data with logistics companies handling the delivery of our products to you. The data we share with these recipients is limited to contact information and order details.
We may also be required to share your personal data by law or other legal regulations or to maintain, defend, or pursue legal claims.
Access to Personal Data and Your Rights
You have several rights under the GDPR regarding the processing of your personal data. If you wish to exercise any of these rights, please contact us.
Correction
If your personal data that we process is incorrect or incomplete, you have the right to request correction or completion. You also have the option to correct incorrect information yourself on your member account, if applicable.
Deletion
You have the right to request that we delete your personal data in certain situations. This includes when the data has been processed unlawfully, when it is no longer necessary for the purposes for which it was collected, or if you have withdrawn your consent. It should be noted that we may not always be able to fulfill such requests due to legal obligations or other legitimate interests.
Data Portability
In certain situations, you have the right to request access to the personal data we process about you in a structured, commonly used, and machine-readable format. This specifically applies to the data you have provided to us and that we process either with your consent or to enter into or fulfill a contract with you.
Limitation of Processing
In some cases, you have the right to request the limitation of the processing of your data. This means that we will mark the data so that in the future, we only process it for specific purposes.
Right to Object
You have the right to object to the processing of personal data carried out for general purposes, as part of public authority functions, or based on legitimate interests. If we process your personal data for direct marketing, you also have the right to object at any time to such processing of your personal data for marketing purposes, including any profiling associated with such direct marketing.
Contact Us
Please feel free to contact us with any questions or concerns regarding our privacy policy.
These terms were last updated on March 12, 2024
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